Overview

This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website, contact us, or use our services. By using our website or services, you agree to the practices described here.

Information We Collect

Information You Provide Directly

• Name, email address, and phone number
• Business name, industry, and service area
• Information about your current lead generation challenges
• Payment information (processed securely through Stripe — we do not store card numbers)
• Communications and correspondence you send us

Information Collected Automatically

• IP address and general geographic location (city/state level)
• Browser type and operating system
• Pages visited, time on site, and referring URLs
• Device type (desktop, mobile, tablet)

Information from Third Parties

We may receive information about you from third-party sources such as LinkedIn, Facebook, or Google when you interact with our content on those platforms.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule demo calls
• Deliver the services you've purchased
• Send performance reports and updates about your system
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations and protect against fraud

We do not use your information to make automated decisions that have legal or significant effects on you without human review.

Communications

By submitting our contact form or booking a call, you agree to be contacted by Thunderbolt via phone, email, and SMS in connection with your inquiry.

Marketing

We may send email newsletters, tips, and updates. You can unsubscribe at any time via the link in any email or by emailing us.

SMS

If you provide your mobile number, we may send SMS related to your inquiry or services. Opt out by replying STOP to any message. Message and data rates may apply.

Transactional

We will always send messages necessary to deliver your services (delivery confirmations, invoices, reports) regardless of marketing preferences.

Information Sharing

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information with:

• Service Providers: tools we use to operate, including HighLevel (CRM/automation), Stripe (payments), and Google (analytics). These providers are contractually required to protect your data.
• Legal Requirements: when required by law, subpoena, or court order, or to protect rights, property, or safety.
• Business Transfers: in connection with a merger, acquisition, or sale of assets.

Data Retention

We retain your information as long as necessary to provide our services and comply with legal obligations:

• Contact form submissions: 3 years from submission
• Active client data: duration of agreement + 3 years
• Payment records: 7 years (tax compliance)
• Email/SMS communications: 2 years
• Website analytics: 26 months

You may request deletion at any time, subject to legal retention requirements.

Your Rights

Depending on your location, you may have the following rights:

• Access: request a copy of the data we hold about you
• Correction: request that we correct inaccurate information
• Deletion: request that we delete your personal information
• Opt-Out: opt out of marketing communications at any time
• Data Portability: request your data in a machine-readable format

To exercise these rights, email sales@thunderboltsalessystems.com with "Privacy Request" in the subject line. We respond within 30 days.

Cookies

Our website uses cookies and similar tracking technologies to improve your experience and analyze traffic.

• Essential cookies: required for the website to function
• Analytics cookies: help us understand how visitors use the site (Google Analytics)
• Marketing cookies: used to track conversions from advertising (if applicable)

You can control cookies through your browser settings. Disabling certain cookies may affect functionality.

Security

We implement reasonable technical and organizational measures to protect your personal information, including SSL encryption, secure storage through our service providers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. If you believe your information has been compromised, contact us immediately.

Children's Privacy

Our website and services are intended for business owners and professionals aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy with a new "Last Updated" date and, for material changes, may send a direct notification. Your continued use after changes are posted constitutes acceptance.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: